Terms and Conditions

Terms and Conditions

1. Introduction 

Welcome to Creative Art Work Gallery (CAW Gallery). By accessing or using our website and services, you agree to comply with and be subject to the following terms and conditions. Please read them carefully.

2. Gallery Information

• Name: Creative Art Work Gallery
• Address: 10-16 Brookdale Place, Chester, CH1 3DY
• Contact Email: contact@cawgallery.co.uk
• Phone: +44 7960 022 282

3. Purchasing and Payments

        We accept the following payment methods:

• Visa
• Debit and Credit Cards
• PayPal
• Bank Transfers

4. Shipping and Delivery 

We are pleased to offer international shipping for our artworks. For specific details on international shipping, please contact us via email or phone. Our general shipping policies are as follows:

• Delivery within the UK can take up to 30 days, but we strive to dispatch orders as soon as possible. Once the order is ready for dispatch, we will be in touch to arrange suitable dates with the buyer. Purchasers can track their orders on the CAW website.
• Upon receipt, purchasers are requested to check their items. If there are any issues or damages, please contact us within 7 days to address the problem.
• It is the responsibility of the purchaser to check all details and parts of the order on receipt.
• While we carefully inspect each artwork before dispatch, rare instances of damage during transit can occur. If your artwork arrives damaged, please reach out to us, and we will gladly assist in arranging a return. Kindly re-wrap the piece using as much of the original packaging where possible, place it in the external packaging, and return it to us. We're here to ensure the process is as smooth as possible.

5. Returns and Refunds

• If you are not satisfied with your order, notify us within 7 days of receipt. After this period, the gallery reserves the right to decline any returns or exchanges.

6. Subscription Discount

• £25 off for subscription: Sign up for our newsletter, and you'll receive a unique voucher code through your welcome email.
• This discount applies to purchases of £499 or more and cannot be combined with other offers. Limited to one discount per customer per transaction. CAW Gallery reserves the right to modify or withdraw this promotion at any time.

7. Use of Artwork

All artworks are protected by copyright laws, safeguarding the rights of the artists and preventing unauthorized reproduction or distribution. By purchasing from us, you agree to respect these legal protections and the creative rights of the artists. Any infringement of these rights may result in legal action. Additionally, we encourage buyers to appreciate and display their artworks in a manner that honours the artist’s original vision and effort.

8. Privacy and Data Protection 

At CAW Gallery, we prioritize the privacy and security of our customers’ data. We adhere to stringent data protection protocols to ensure that all personal information is handled with the utmost care and confidentiality. Customer information, including names, contact details, and payment information, is securely stored and only accessible to authorized personnel within our organization. We do not share customer data with artists or any third parties, ensuring that your information remains private and protected. Our data handling practices comply with relevant privacy laws and regulations, and we regularly review and update our practices to maintain the highest standards of data security. By choosing CAW Gallery, you can trust that your personal data is in safe hands, allowing you to enjoy our services with peace of mind.

9. Artist Submissions 

We welcome artist submissions at CAW Gallery and are always on the lookout for new and exciting talent to showcase. If you're interested in having your work considered for display, please send us an email with your details and images of your recent artworks to contact@cawgallery.co.uk. Additionally, we have made the submission process even more convenient by allowing artists to submit their work directly through our website. Simply visit the submit your artwork section on our site, where you can upload images of your artwork, provide a brief biography, and include any relevant exhibition history or accolades. Our team will review all submissions and get back to you with feedback and potential next steps. We look forward to seeing your creative work and possibly featuring it in our gallery!

10. Changes to Terms and Conditions 

CAW Gallery reserves the right to revise or amend these terms and conditions at any time without prior notice. By continuing to use our services, you acknowledge and accept any such changes. It is your responsibility to review the terms and conditions periodically to stay informed of any updates. Should you have any questions or concerns regarding these terms and conditions, please do not hesitate to contact us for clarification at contact@cawgallery.co.uk.